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Broken Garage Door Springs

March 23rd, 2011

We just received an e-mail from a Cleveland area customer asking a very common question:

“How do I know if my garage door spring is broken?  My garage door opener seems to be operating correctly, but the door won’t go up.  My wife says it is the spring, but I am not convinced.  Is she right?”

The short answer is “Probably.”  If you find that your garage door will not open, but it appears to try by going up an inch or more, it may not be due to a problem with your garage door opener.  Often times people find their door opener unable to open the door and a possible reason could be a broken spring on their garage door.

The garage door is not part of your garage door opener.  It is a separate mechanism that allows you to manually open or close by hand.  The garage door could be thought of as similar to a wall in your house.  In order for you to lift this wall, springs are needed attached to counter balance the wall, enabling you to exert force to easily lift and close the door. Without springs attached to a garage door, the door would be at its full weight.  A standard double size door would take 2 adults a fair amount of difficulty to lift.

By having a properly balanced garage door, with springs attached to counter balance the weight, an opener can be installed in the garage and attached to your garage door to allow you to open or close the door mechanically instead of manually.  If at some point a spring breaks, the garage door then becomes too heavy for the opener to lift.   To check if your spring has broken, look up at the wall above your door to find your springs.  The spring, or springs are attached to a torsion bar that runs the width of your garage door.  If a spring is broken there will be a 2” gap between the coils somewhere along the spring.

Repairing these springs is dangerous and should be done by a professional.  Call a specialist to replace the garage door spring, and consider replacing both if there are 2 springs and the other is the same age.  Replacing both springs at the same time will save you a service call further down the line.  If after reading this article, you suspect your garage door spring is broken, contact Genie Door today and we will arrange a service call to your Akron or Cleveland area home or business.

Genie of Fairview Door Co. services and installs Genie garage door openers and Amarr garage doors in the Cleveland and Akron, Ohio areas.  We also offer a large selection of garage door opener parts and accessories, including keyless garage door opener entry systems, carriages, gears, residential garage door transmitters and more.

  1. Manufacturers
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David Heller Genie of Fairview Door Company 3501 E. Royalton Rd., Broadview Heights, Ohio 44147 US Phone 440-546-9600 , Toll Free 800-711-8410 , Fax 440-746-4990